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The FAIR Center

Your Comprehensive and Impartial Complaint Resolution Partner

Experienced Resolution Professionals When Expertise, Independence, or Additional Capacity Is Needed

Institutions are expected to maintain fair, defensible, and compliant processes while navigating staffing transitions, conflicts of interest, capacity constraints, evolving regulations, and increasingly complex complaints.

The FAIR Center, from TNG and ATIXA, helps schools, colleges, and organizations maintain continuity, credibility, and procedural integrity by providing experienced investigators, hearing officers, decision-makers, advisors, appeal officers, and interim professionals when additional expertise, independence, or capacity is needed.

Whether responding to a staffing vacancy, a sensitive complaint, a conflict of interest, or an unexpected increase in case volume, institutions can quickly access experienced professionals who understand both Title IX requirements and higher education environments.

Common Challenges Institutions Face

Most institutions do not seek external resolution support because they lack capable people. They seek support when circumstances create additional risk, complexity, or operational strain.

Common situations include:

  • A Title IX Coordinator, investigator, or hearing officer leaves unexpectedly.
  • A conflict of interest makes it difficult to assign an internal employee.
  • A complaint involves senior administrators, athletics, or other sensitive stakeholders.
  • Internal staff have limited experience with hearings or complex investigations.
  • Case volume exceeds available capacity.
  • Institutions need independent professionals to strengthen confidence in the process.

When these situations arise, institutions need qualified professionals who can step in quickly without sacrificing consistency, credibility, or compliance.

Common Challenges Institutions Face

Why Institutions Turn to the FAIR Center

Institutions rarely seek external resolution support because they lack capable people. More often, they encounter situations where additional expertise, independence, or capacity is needed to maintain confidence in the process.

Whether facing a staffing transition, a conflict of interest, a highly sensitive complaint, or a particularly complex case, institutions turn to the FAIR Center when internal resources alone may not be the best solution.

The most common reasons institutions engage FAIR include:

Deepen the Bench

Maintaining trained investigators, hearing officers, decision-makers, and advisors internally can be challenging when these roles are needed only occasionally.

Supplement Internal Expertise

Some cases require specialized experience or additional support beyond existing staff capacity.

Strengthen Confidence

Independent professionals can help reinforce trust in the fairness, neutrality, and integrity of institutional processes.

Address Immediate Needs

Staffing transitions, conflicts of interest, leaves of absence, and unexpected case volume often require immediate access to qualified support.

How the FAIR Center Helps

The FAIR Center helps institutions maintain continuity and confidence throughout the resolution process by providing experienced professionals who can step into key roles when internal resources are stretched or specialized expertise is needed.

Whether the challenge is a staffing transition, conflict of interest, highly sensitive complaint, leave of absence, or unexpected increase in case volume, FAIR professionals provide practical support that helps institutions maintain fair, defensible, and compliant processes.

Support is available across the complaint resolution process, including:

  • Investigations
  • Civil Rights Investigations
  • Title IX Investigations
  • Workplace Investigations
  • Student Conduct Investigations
  • Hearings & Adjudication
  • Hearing Officers
  • Decision-Makers
  • Hearing Panels
  • Appeals
  • Resolution Support
  • Advisors
  • Informal Resolution
  • Advocacy Services
  • Case Management Support
  • Interim & Staffing Support
  • Interim Coordinators
  • Deputy Coordinators
  • Conduct Officers
  • Case Managers

Built for the Realities Facing California Community Colleges

California community colleges face increasing pressure to maintain fair, defensible processes while navigating staffing transitions, competing priorities, and complex cases.

When conflicts of interest, staffing gaps, or sensitive matters arise, institutions may need additional expertise, independence, or capacity. The FAIR Center extends TNG and ATIXA’s longstanding support of California institutions by providing experienced professionals who can step in when and where they are needed most.

ATIXA by the Numbers

5125
ATIXA Certifications to Californians
140
Active ATIXA Member Institutions in California
4800
Active ATIXA Members in California
113
Active TNG Consulting Clients in California

A Deep Bench of Resolution Experts

The FAIR Center brings together experienced investigators, hearing officers, advisors, decision-makers, appeal officers, and resolution professionals who support institutions across the country.

Today, the FAIR Center serves hundreds of schools and colleges and employs a growing team of investigators, resolution officers, and senior resolution officers who help institutions navigate complex complaints with professionalism, objectivity, and care. Our team works alongside institutional partners to provide timely, effective, and defensible resolution support when additional expertise, independence, or capacity is needed.

Leading this work is Brett A. Sokolow, J.D., Chief Resolution Officer of The FAIR Center.

Backed by the Expertise of TNG and ATIXA

The FAIR Center brings together the practical experience of TNG Consulting and the thought leadership of ATIXA to provide institutions with trusted resolution support when the stakes are highest. Together, TNG and ATIXA provide the foundation for the FAIR Center's work—combining active field experience with nationally recognized expertise to help institutions address their most complex challenges with confidence.
TNG Consulting

TNG Consulting

For more than two decades, TNG consultants have partnered with schools, colleges, universities, and organizations to navigate complex Title IX, civil rights, conduct, and risk management challenges. Through investigations, hearings, assessments, interim leadership, consulting, and training, TNG professionals have supported institutions in building fair, defensible, and effective processes.

ATIXA

ATIXA

ATIXA, the Association of Title IX Administrators, is the leading professional association for Title IX practitioners and professionals responsible for preventing and responding to sex- and gender-based discrimination. Through training, certification, resources, and professional development, ATIXA has helped shape Title IX practice across higher education and K-12 institutions nationwide.

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