Flexible Support, From Added Capacity to Complex, High-Stakes Matters
TNG provides experienced external investigators for individual matters, increased caseloads, specialized investigations, ongoing support, and complex or high-stakes complaints.
Bring us in when internal capacity is stretched, independence matters, specialized expertise is needed, an investigator becomes unavailable or conflicted, or a matter carries heightened legal, regulatory, reputational, or community scrutiny.
Connect with a subject-matter expert within days to identify the right approach and support, or have an investigator assigned within 24 hours.
We See More Than the Facts. We See the Process, Too.
When you engage TNG, you get an investigator, a process advisor, a risk manager, and a subject-matter expert, all in one, backed by our entire team.
Throughout the investigation, we watch for procedural nuance, process integrity, potential exposure and liability, supplemental response obligations, and issues beyond the original allegations. That may mean identifying another policy consideration or regulatory obligation, recognizing when another office should be involved, or flagging an issue that could create risk later. When something warrants attention, we raise it.
Our investigators have conducted this work, supervised it, advised institutions through it, and trained professionals to do it. That experience helps us anticipate what may come next.
Behind each investigator is a team of subject-matter experts, senior investigation leadership, quality and process support, and operational professionals who support intake, scheduling, documentation, communication, and logistics.
You don’t need to have it figured out before you call.
Tell us where the investigation stands, what is causing concern, and what capacity you have internally. We’ll help to determine the right approach and where TNG can support the work.
Bring TNG in when an investigation requires additional capacity, independence, specialized expertise, or a fresh set of eyes.
Examples include:
- Internal staff do not have sufficient capacity to meet required or expected timelines
- A vacancy, leave, transition, or unexpected departure creates a staffing gap
- An investigator becomes unavailable, needs to step away, or becomes conflicted out
- Allegations involve senior administrators, faculty, board members, athletics personnel, or other high-profile individuals
- A matter is particularly complex, sensitive, or likely to receive heightened scrutiny
- Specialized civil rights, employment, disability, student conduct, faculty, or labor expertise is needed
- Multiple policies, departments, or regulatory frameworks intersect
- Independence is important to the integrity or credibility of the process
- An existing investigation or report needs review, supplementation, completion, or rework
- An institution must respond to an EEOC, OCR, state civil or human rights agency, or other regulatory matter
- A resolution agreement creates ongoing investigation, monitoring, documentation, or reporting obligations
- A sudden increase in complaints exceeds internal capacity
Investigating Under Interesting Circumstances
TNG can take over an investigation already in progress, step in when an investigator becomes conflicted or unavailable, review and supplement existing work to ensure the investigation is thorough and defensible, and conduct investigations arising from state or federal agency action.
When an Investigator Needs to Step Away
We pick up where they left off
If an investigator becomes conflicted out, changes roles, leaves the institution, becomes unavailable, or otherwise needs to step away, TNG reviews the work completed, applicable policies and procedures, evidence collected, interviews conducted, and remaining issues.
We determine what can appropriately be preserved, what still needs to be done, and the best path to completion.
When a State or Federal Agency Requires an Investigation
We manage the process
Agency involvement may create investigative, response, documentation, monitoring, or reporting responsibilities beyond the institution’s usual process. Voluntary resolution agreements and other agency-directed obligations can also affect how the institution must investigate, document, and report subsequent complaints.
When a Report Needs More Work
We close the gaps
What needs to happen now to reach a sound resolution without introducing new risk? We can review, supplement, complete, or redo investigative work to build a comprehensive, defensible record.
That may include:
- Reviewing an existing investigation and report
- Identifying evidentiary or procedural gaps
- Conducting supplemental interviews or evidence collection
- Addressing allegations or issues that were not sufficiently explored
- Supplementing or revising investigative work
- Completing an unfinished investigation
- Redoing portions of an investigation when necessary
- Conducting a new investigation when the existing work cannot appropriately be relied upon
Support Where You Need It
Bring TNG in for the entire investigation or a specific part of the work. We meet you where the work stands, with the capacity and expertise that fit your circumstances and needs.
Full External Investigation
You can hand it over
From assignment through the final investigative work product, a TNG investigator manages the investigation within your applicable policies and procedures while remaining attentive to the broader process and institutional obligations, so nothing is addressed in isolation.
Caseload and Staffing Support
You add capacity
Bring TNG in for one matter, several matters, a sudden influx of complaints, or a period when vacancies, leaves, or competing priorities have stretched internal resources.
Specialized Investigator Assignment
You get the expertise you need
We consider the allegations, applicable policy and law, institutional setting, parties involved, and subject-matter expertise required when assigning an investigator.
Partial Investigation Support
You add targeted support
Keep the investigation in-house while TNG takes on a defined portion of the work. We can conduct specific interviews, collect or review evidence, assist with investigation planning or interview strategy, review the investigative report, provide process advising or subject-matter expertise, or fill another specific need.
Experience Behind Every Investigation
That breadth helps us see the issue in front of us and what comes next.
TNG investigators bring experience across civil rights, law, Human Resources, Student Affairs, student conduct, disability and accessibility, Academic Affairs, employment matters, and institutional risk management.
ATIXA by the Numbers
The FAIR Center
When you need support beyond the investigation, the FAIR Center wraps around the resolution process.
The FAIR Center provides complaint resolution support spanning intake, investigation, decision-making, hearings, informal resolution, appeals, advising, case management, and related functions. Engage the FAIR Center when you need multiple roles, ongoing capacity, or continuity across the resolution process.
What Wraparound Support Adds
Independence
Create appropriate distance when internal relationships, reporting lines, conflicts, or party identities complicate an internal investigation.
Specialized Expertise
Bring in a professional who understands the applicable law, policy, institutional environment, and investigative issues.
Capacity
Keep complaints moving through vacancies, leaves, increased caseloads, and competing responsibilities.
Perspective
Draw on experience across institutions to recognize nuances, emerging concerns, and downstream risks that may be harder to see internally.
Continuity
Keep an investigation moving when the original investigator cannot.
Process Support
Identify potential obligations beyond immediate fact-finding and bring in TNG subject-matter expertise when the investigation raises broader concerns.
